Genlife is an authorised financial service provider specialising in group funeral insurance and administration of funeral policies. We offer a wide range of group funeral plans at competitive rates. Our service offering includes funeral cover to Trade Unions, Employers, Church groups, Funeral homes and many more. Our funeral plans include cover for the whole family including extended and nominated members, single members and single members with children.
We focus on administrating funeral policies on behalf of the underwriters. Underwriting is a term used by insurers to describe the process of assessing risk, ensuring that the cost of the cover is proportionate to the risks faced by the individual or group concerned. People or groups with the same or similar risk pay the same or similar premium rates.
We are focused, driven and committed to the success of your business. Your success is our success. We live by this principle.
Genlife has an active Corporate Social Investment program making a difference through the Genlife G.I.F.T. Foundation. The G.I.F.T Foundation is the channel through which we dedicate our corporate social responsibility.
Genlife is a Safrican binder holder of the Safrican Insurance Company (FSP number 15123).
Our funeral plans include cover for the whole family including extended and nominated members, single members and single members with children. Cover up to 14 family members on the Genlife society plan.
Genlife is a proud Safrican binder holder. Genlife has an active Corporate Social Investment program making a difference through the Genlife G.I.F.T. Foundation. Genlife has an active social responsibility program.
Genlife is well known for its competitive rate on group funeral cover because we understand the importance of excellent service. We strive to perform above expectation to meet our clients’ needs.
Gensoft® is the free state-of-the-art funeral software we offer to our clients’. It is the only software with a direct link to our payment solutions provider. Debit order and card payments show directly on our software.
We exceed client expectations by being attentive and proactive
Genlife is well known in the industry for our extremely competitive rates for funeral group cover
Genlife has developed a state-of-the-art Funeral Administration Software
The Genlife G.I.F.T Foundation (Give It Forward Today) is a non-profit company registered as the vehicle through which Genlife channels its social responsibility program
Our Gensoft® Funeral Administration Software is state-of-the-art web-based software that is offered FREE to our clients. Gensoft® enables the management of small or large databases with real time report tracking, online claims management process and managing wireless premium payments.
Gensoft® is a multi-level, multi-branch administrative software with controllable access levels for various users. Our Gensoft® Funeral Administrative Software will make it easy for you to manage your business in a cost-effective way and to be in control of every aspect of your business.
Be accountable and aim to exceed client expectations.
Conduct business in an honest and upright manner.
Go the extra mile with personal service.
Deliver on our promise every time.
Giving back to those in need.
Treat all people with mutual respect.
Build long term relationships.
We say what we do and we do what we say.
In the event of a claim, the specified benefit will be paid to the member or beneficiary.
2. Claims must be submitted to Safrican within 6 months of the death of the assured life.
3. Safrican reserves the right to cancel the policy and to declare all premiums paid by the member in terms of the policy forfeited if there is any evidence of, or attempted submission of, a fictional claim, fraud or misrepresentation.
Please contact Genlife Financial Services (Pty) and have the following information handy:
1.1 Policy Number
1.2 Identity Number
1.3 Nature of enquiry
Complaints which are not resolved to your satisfaction may be referred to Safrican’s Legal & Compliance department. Complaints which are still not resolved may be referred to the Ombudsman for Long-Term Insurance or the Registrar of Long-Term Insurance.